Refund policy

A week to make sure.

Last updated October 2, 2026

Request a full refund within seven days of your first Renarrator subscription payment if the product is not right for you.

How to request a refund

Email support@renarrator.com from your purchase email address, with your Lemon Squeezy order number and a request for a refund. Your request must arrive within seven days of that first payment. You do not need to share your payment-card details or license key.

Renewals and cancellations

This seven-day offer applies to your first payment, not recurring renewals. You can cancel future renewals at any time through your Lemon Squeezy receipt or customer portal. Canceling alone does not request a refund.

A full refund ends the paid subscription access associated with that purchase. Computer voices remain free. Refunds are processed through Lemon Squeezy; the time to appear on your statement depends on your payment provider.

Other charges and your rights

Charges from Google, OpenAI, ElevenLabs, or another provider using your own API key are paid directly to that provider and are not part of a Renarrator refund.

This policy does not limit rights or remedies available under applicable consumer law. Lemon Squeezy may also issue refunds under its own buyer terms and refund rules.